Loss Prevention
Summary
FRT is being used to monitor the activities of employees, customers, and other individuals in an establishment, with the aim of preventing theft and the loss of valuable resources. FRT can help to identify individuals suspected or guilty of theft or shoplifting, so that the firm can monitor their movements in the store. FRT can control access to certain areas of a business, such as stock rooms or cash registers, to prevent unauthorized access and minimize the risk of loss.
Concerns
Critics of FRT cite concerns about racial bias—an early flaw in the technology that has since been solved and is a work in progress. But the technology has new appeal at a time when theft and violence is on the rise, particularly organized retail crime where groups steal millions of dollars in merchandise and then sell the products online.